FAQ & Site Info

FREE SHIPPING for worldwide!!! Default shipment is by Fedex which will take about 12 working days to reach the destination. the order will be shipped within 4-10 business days after paypal payments. We'll send the tracking number for the buyer tracking after shipment.

If your order is out of stock, we will contact you right away and offer either a payment refund or an item exchange.

Normally you needn’t pay the extra tax.

We accept payments via PayPal. Please ensure for your correct shipping address in the PAYPAL NOTES SECTION.

Please compare the detailed sizes before you buy. Because our items are made on order, unfortunately returns and refunds are not possible. If your foot is wide, it is recommended to buy one more size.

There are many different materials and designs for your choice. The shoes are made from different materials. If you focus on geniune leather shoes, please choose tne calfskin geniune leather material. Do not choose any synthetic leather like PU, super fiber leather or frosted leather materials.

We are unable to process return or refund request because customized items are made to order.